My job.
I was a bit apprehensive, at first, to be honest.
The customer service area in particular. I dont particularly like people. I dont particularly like myself. So selling myself and selling items i had not a ****ing scooby about to customers that i had not a ****ing iota of desire to talk to didnt seem to be a very pleasant area of a 9 hour day.
I was wrong
I ****ing love it. I get to manifest all my bitterness, tiredness, hate, angst, and resentment into a perfect sales assistant. Im probably the best customer service assistant of all time. My implicit knowledge of why people are **** helps me to target every one of their weak points. I smile, i laugh, i act informal and impartial, im 100% natural to them and they buy it hook line and sinker.
What makes it all incredible is i have absolutely no idea what im talking about a lot of the time. It doesnt take a ****ing genius to look up the catalogue for half the items they want. Even if its more complex, i just take what they tell me and fill in the blanks - and even if i have no clue, they think im an expert.
God, i love it. The worried look on their faces as they approach me with a "i was wondering" question. The look of awe as i give off the impression i know exactly what they are on about, even if i cant actually make out their request due to an accent, and only catch the word "scart". Its like comedy, its all in the delivery.
Dont get me wrong, im not malicious or condescending to the customers. Im their best friend, im the happy go lucky wonder kid with the cast knowledge. Im not pushy, im not demanding, im not overly technical. I always look as if ive just heard a funny joke half a minute ago and im still glowing. Im approachable. And its all just one huge bluff.
Im turning bad feelings of resentment and hate into good feelings of satisfaction and control, and its not hurting anyone. Im happy, the customer gets what they want, maplin get sales, my co workers have to do less work, etc etc etc.
Mentally, this is probably the healthiest thing ive ever done.
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Believe in me, cause i don't believe in anything
And i wanna be someone, to believe, to believe in
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