Re: VoIP Phone System - Need some advice/help
With ye olde PSTN then yes it's all down to expensive equipment.
With VOIP it should be easier as it's done entirely in software... however, the equipment would still need to be at your providers end as far as I can see. At the moment if you have more than one incomming call I imagine it either gives them an engaged signal or goes to voicemail? That's all down to how they chose to deal with that situation.
If you wanted to do it at your end you'd be back to buying call-centre-stylee equipment I guess.
Maybe try asking sipgate?
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