Quote:
Originally posted by wakey
XB you do realise the amount of reports they must get dont you?
They get in excess of 30 a day so simply keeping everyone upto date would on the cases would be an immense job.
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You kidding sending an automatic mail when the reports recieved and sending another saying the investigation has been completed and nothing else takes no time at all. Im not expecting details of any form or the enetering into of correspondence.
I would expect something along these lines though :-
Report recieved
Confirmation of receipt sent.
Case Investigated.
Appropriate action taken against offending/not offending planet
Report sent saying no more than investigtion completed.
There is nothing hard or time consuming in this merely a few s of admin to keep us players happy. At least then we are not unsure if you recieved the report or if it was investigated.
How many of those 30 reports a day are people reporting the same person again and again when they dont see anything appear to happen (see below). And yes its an actually conversation from a gal channel.
[10:26] <GC> who should I speak to to get a player reported ?
[10:27] <FRIEND> not sure, what happened?
[10:27] <MOW> report player on the portal
[10:27] <GC> hmmmm .. tried that
[10:28] <GC> I wanna speak to someone
[10:28] <MOW> becasue nothing happened ?
[10:28] <GC> yes
Quite frankly with the previso that no discussions are entered into with the reprter i dont see any problems with this.