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Unread 3 Nov 2004, 16:30   #1
meglamaniac
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[UK] NTL finally does something decent

http://www.theregister.co.uk/2004/11/03/ntl_q3_04/

300Kb service to become 1Mb
750Kb service to become 2Mb
1Mb service to become 3Mb

And prices will NOT be rising!
In the words of a well-known lycra-clad sidekick, "holy cow, batman!".

Now the catch:
While new users get this free, existing customers must pay a £25 fee - but screw it, I'll happily pay £25 to go from my current 300Kb to 1Mb.
Also, the upgrade takes place in the first 3 months of next year.
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Unread 3 Nov 2004, 16:33   #2
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Re: [UK] NTL finally does something decent

Go on son!

I'm moving to NTL despite their shit customer service.
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Unread 3 Nov 2004, 16:48   #3
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Re: [UK] NTL finally does something decent

Quote:
Originally Posted by meglamaniac
holy cow, batman!
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Unread 3 Nov 2004, 16:53   #4
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Re: [UK] NTL finally does something decent

Damn! Im moving to an area that doesnt get cable broadband.

Typical
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Unread 3 Nov 2004, 17:16   #5
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Re: [UK] NTL finally does something decent

Holy ****ing shit.
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Unread 3 Nov 2004, 17:34   #6
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Re: [UK] NTL finally does something decent

I signed up for 150k at home thinking it was a decent price. With that i got 2 free months at 1mb and by the time that free trial was over the 150k had been upgraded to 300k.

NTL have been pretty ace with me .
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Unread 3 Nov 2004, 17:53   #7
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Re: [UK] NTL finally does something decent

Mine will go from 2.5MB to 4MB next week
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Unread 3 Nov 2004, 18:03   #8
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Re: [UK] NTL finally does something decent

have ntl done away with their 2gb/month limit yet?

-mist
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Unread 3 Nov 2004, 18:10   #9
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Re: [UK] NTL finally does something decent

They got rid of that years ago.
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Unread 3 Nov 2004, 18:19   #10
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Re: [UK] NTL finally does something decent

Hang on, do you have to have a NTL phone line?
[/makes no sense question]
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Unread 3 Nov 2004, 18:20   #11
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Re: [UK] NTL finally does something decent

no, they just dont enforce it

technically its 'still there'
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Unread 3 Nov 2004, 18:40   #12
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Re: [UK] NTL finally does something decent

Basicly unless you sit there maxing your connection all month they let you get on with it.
If they get more than a couple of people in one contention group constantly maxing their connectinos they'll warn you, because it drags down everyone else in the group. The bandwidth they offer, especially the higher bandwidth, is based on everyone in the contention group not thrashing it at the same time.

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Unread 3 Nov 2004, 18:56   #13
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Re: [UK] NTL finally does something decent

Why do NTL have round numbers, not 2^n numbers?!
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Unread 3 Nov 2004, 18:59   #14
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Re: [UK] NTL finally does something decent

no you don't need an NTL phoneline
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Unread 3 Nov 2004, 19:15   #15
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Re: [UK] NTL finally does something decent

Telewest started doubling services ages ago, although I will agree this is a better offer.

Is NTL cable based or does it come through your phoneline with microfilters etc?
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Unread 3 Nov 2004, 19:40   #16
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Re: [UK] NTL finally does something decent

It's fibre-optic cable (so always on, no dialing up like ADSL).
However, they announced a while ago it was too expensive to carry on digging up roads to extend the cable network, so for areas outside of their optical cable range they'll be offering ADSL. How and if they intend to apply this offer to ADSL remains to be seen.
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Unread 3 Nov 2004, 19:49   #17
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Re: [UK] NTL finally does something decent

Yeah awesome !!! ive already got the 750k so would gladly pay 25 quid to upgrade no probs

Since ive been on NTL its went from 512 > 600 > 750
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Unread 3 Nov 2004, 20:07   #18
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Re: [UK] NTL finally does something decent

20 quid a month for 5mb here.... NTL are still screwing you all.
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Unread 3 Nov 2004, 20:10   #19
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Re: [UK] NTL finally does something decent

I hate you.
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Unread 3 Nov 2004, 20:20   #20
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Re: [UK] NTL finally does something decent

so, what's the point of the faster lines? if you're not going to be hammering them all the time, you might as well pay less... lets face it, people only want higher bandwidth connections so they can download warez

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Unread 3 Nov 2004, 20:20   #21
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Re: [UK] NTL finally does something decent

5GB on the 1Mb? what a bunch of fags.
You can download 5GB in just under 12 hours at that speed.

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Unread 3 Nov 2004, 20:21   #22
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Re: [UK] NTL finally does something decent

That doesn't surprise me, I've been saying for over 2 years that NTL and BT and the likes were including small print to allow them to limit your monthly download rates.
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Unread 3 Nov 2004, 20:23   #23
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Re: [UK] NTL finally does something decent

Who are you with anyway?
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Unread 3 Nov 2004, 20:27   #24
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Re: [UK] NTL finally does something decent

I'm in canada :P
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Unread 3 Nov 2004, 20:42   #25
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Re: [UK] NTL finally does something decent

As far as i know they cant actually locate which people are downloading what anyway. I had this discussion with my comp sci house mate back in 2nd year when they first introduced a limit. He was adamant they cant actually do anything abot it, and we downloaded way over the limit month after month without ever getting a waning.

Unless they've changed things the limit is effectively not there.
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Unread 3 Nov 2004, 20:52   #26
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Re: [UK] NTL finally does something decent

Quote:
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Mine will go from 2.5MB to 4MB next week
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Unread 3 Nov 2004, 21:38   #27
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Unhappy Re: [UK] NTL finally does something decent

I lost NTL when I moved as they don't have it in my road. This is despite it being a main road and about 200 yards from our old house!!!
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Unread 3 Nov 2004, 21:51   #28
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Re: [UK] NTL finally does something decent

They dug up half the road to install mine for free .
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Unread 4 Nov 2004, 00:40   #29
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Re: [UK] NTL finally does something decent

I bet your neighbours loved you!
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Unread 4 Nov 2004, 02:53   #30
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Re: [UK] NTL finally does something decent

There is a £25 transfer charge for current customers, and..well..other problems.

For example those customers who are on silver (750k) and want to go up to the 2 Mbit , and they are still using the Pace DTV 1000-4000 Series boxes, they will have to be replaced with a Samsung Box, or a Cable Modem. 3Mbit works fine on all hardware really, in fact we were bored and unlocked a test one to 40mbit, worked fine albeit a little hot.

I have not heard anything personally about upload increasing any, but if I do you will know.

blah blah NTL: blah blah does not represent company blah blah, everything could be bullshit blah blah
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Unread 4 Nov 2004, 03:21   #31
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Re: [UK] NTL finally does something decent

i think i might sign up (im paying about £17 for dial up 150 hours a month atm anyways ... i keep meaning to change but never get round to it :( )
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Unread 4 Nov 2004, 03:39   #32
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Re: [UK] NTL finally does something decent

Thats the same price as 300k BB, so it makes sense really
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Unread 4 Nov 2004, 04:23   #33
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Re: [UK] NTL finally does something decent

What's happening with their 1.5MB one ? Supercharged to 12MB I hope.
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Unread 4 Nov 2004, 12:26   #34
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Re: [UK] NTL finally does something decent

Downgraded to 300k.
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Unread 4 Nov 2004, 13:19   #35
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Re: [UK] NTL finally does something decent

Hmmm....we are having trouble currently with BT saying it will take another 3 weeks before they can give us a phone line to then install ADSL onto, but the house is also wired up for ntl. This is of great interest. Especially since we want as fast a connection as we can have because
1) there are 5 of us in the house, and we are all nerds
2) one of those 5 is Mark and he will hog all available bandwidth constantly to download tat.
But I have a question. I know people have mentioned that they dont really enforce the download limit. If for some reason they should would we still be stuck in the contract? Obviously if they did pick up on the enormous quantities we were downloading then we would want to move to a supplier who didnt mind, and being stuck in due to the ntl contract would be very annoying. This may be answered in all the blurb, but I dont get a great deal of online time at present (only during my breaks at work - where they let me do what I want with the computer thankfully, although so can anyone else, so its spyware/adware riddled) so anyone with the time and inclanation to do the investigation for me would be thanked profusely (and if youre in our area you might even get a drink sometime)
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Unread 4 Nov 2004, 14:36   #36
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Re: [UK] NTL finally does something decent

i believe they cancel your contract if you constantly break it, ie get noticed as being constantly over using

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Unread 4 Nov 2004, 14:42   #37
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Re: [UK] NTL finally does something decent

Quote:
Originally Posted by Ebany
But I have a question. I know people have mentioned that they dont really enforce the download limit. If for some reason they should would we still be stuck in the contract?
Before they even think about cutting you off they are supposed to give you a warning. I've never heard of anyone getting one.

The usual NTL contract is 12 months, but if you are students you can get a 9 month one. I'm not sure what they would do if you broke the agreement by going over the limit continuously, they might force you to pay off the rest of the contract as well as disconnecting your service.
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Unread 4 Nov 2004, 15:04   #38
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Re: [UK] NTL finally does something decent

The 12 month part wouldnt worry us overly (we have a 12 month tenancy in the house, it would probably be about a month over but we wouldnt mind that) its just the thought of being stuck if they did enforce the download limit as I am sure we would constantly be over it with 5 people using 8 computers over a single connection. The 3Gb is quite tempting, we had discounted ntl before as they were about the same price for a slower connection speed, but if they will be faster then they may be worthy of further consideration.
It would also mean I could get cable TV, which I'd like. No-one else seems interested though.
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Unread 4 Nov 2004, 15:09   #39
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Re: [UK] NTL finally does something decent

To be honest, whether they care about the limits probably depends on how used your area is, bandwidth wise. When the utilisation is constantly high in an area they tend to investigate. If they didn't have any reported problems I doubt they care.
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Unread 4 Nov 2004, 15:58   #40
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Re: [UK] NTL finally does something decent

NTL: Offer a 9 Month Contract for Students, you can always just expand it a couple of months.

E; FB: Aww well, I can be specific about it, you can get the phoneline, the analouge TV box, and a phoneline. For Credit Control Reasons you cannot get a Digital box.
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Unread 4 Nov 2004, 18:02   #41
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Re: [UK] NTL finally does something decent

brother's on the 9 month thingy, it's not bad. he just uses it for the net tho, didn't want tv and such

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Unread 4 Nov 2004, 18:54   #42
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Re: [UK] NTL finally does something decent

not going back to nildram ebany?
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Unread 5 Nov 2004, 11:36   #43
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Re: [UK] NTL finally does something decent

We probably will be, after discussions last night we are too scared of the limit being enforced to risk it, so we will keep waiting for the BT line (grr, sassn frassn useless BT) and then get a nildram 2Mb ADSL.

PS, Re the 9 month credit control thingy, that shouldnt be a problem for us as none of us are actually students. We are just living like students in a student house, but we all have crappy jobs.
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Unread 5 Nov 2004, 13:22   #44
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Re: [UK] NTL finally does something decent

I've been hunting all over the ntl website and have read right through their terms of use and I cant find anything there referring to the limit. Does anyone know anywhere on the official ntl website where this info could be found?
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Unread 5 Nov 2004, 13:40   #45
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Re: [UK] NTL finally does something decent

Quote:
Originally Posted by Ebany
I've been hunting all over the ntl website and have read right through their terms of use and I cant find anything there referring to the limit. Does anyone know anywhere on the official ntl website where this info could be found?
Sure thing

http://www.home.ntl.com/page/userpolicy

Section 2 -

Quote:
ntl: home's broadband and dial-up services are intended for normal recreational or educational use by individuals and families and our pricing and network architecture have been designed accordingly. Customers who use the services more heavily than a normal home user will reduce the performance of the network for other customers.

"Normal use" of the service is defined as up to 1 gigabyte downstream of data transfer daily (which equates to approximately 200 music tracks, 650 short videos, 10,000 pictures or around 100 large software programmes downloaded per day).
It is rarely enforced
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Unread 5 Nov 2004, 13:46   #46
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Re: [UK] NTL finally does something decent

Now why didnt I see that when I read that whole damn page?

1GB a day!?!?!?! No chance of us keeping under that limit. Just in case, I think we will stick with nildram.
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Unread 5 Nov 2004, 13:56   #47
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Re: [UK] NTL finally does something decent

Quote:
Originally Posted by Ebany
No chance of us keeping under that limit.
how??
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Unread 5 Nov 2004, 14:00   #48
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Re: [UK] NTL finally does something decent

As I said, theres 5 of us there, and we all use the net a lot, and there is Mark who will use any remaining bandwidth to download tat. He still has 90Gb of his hard disks to fill.
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Unread 5 Nov 2004, 15:00   #49
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Re: [UK] NTL finally does something decent

1 GB per day is a lot. seriously a lot. there are 6 people here, and it rarely goes over. and about that "90 GB" to fill. I have filled a hell of a lot myself. 1GB is difficult
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Unread 5 Nov 2004, 15:08   #50
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Re: [UK] NTL finally does something decent

You clearly dont know just how much rubbish Mark downloads. And the 90Gb to fill is out of over 700Gb I think.... there are over 300Gb of films alone, not including shorter videos (episodes of a series for example, of which he has complete sets of a lot of things), animated things and music.

And thats just on his computer, to say nothing of the other 7 in the house.
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